CloudResearch Account
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Tips for Setting Up a Video Interview Study
To create a 1-on-1 video interview project, click "Create Project" from the Dashboard, then start by filling in the basic information about your study. This includes the name of the project, a noti...
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My Study is Admin Paused. How do I Resume Data Collection?
Our system has checks in place to make sure researchers are following our Terms of Service and displaying studies accurately. When a study is admin paused you will receive a notification from us. ...
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How do I Fund my Connect Account?
How to Directly Fund your Connect AccountWe let users fund their account via credit card, Google Pay, pre-authorized debit card, or bank account transfer with a click of a button! Simply sign into ...
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What is the Universal Block List?
After running studies on Connect, you may find that there are some participants you received that you do not want to take future studies you plan on launching. In this case, you can add these parti...
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How Do I Set Permissions on my Team Projects?
One of the core features of our collaboration tools is the ability to set permissions for projects created within their respective teams. You as the Team Owner have the ability to set members of te...
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Basic Information
Naming your project The basic information section begins with naming your project. This name is publicly attached to your project and visible to participants. Using an internal name If you'd like t...
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How Can I Make Someone an Editor of a Teams Project?
1. Locate the project and select Teams. Make sure the project is shared in the Team you would like to add it to. 2. Under Teams member you would like to give access to, select the dropdown next to...
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Tips for Conducting Interactive Studies
Researchers may be looking for participants to be matched up to play a game or interact with each other in some way throughout the survey. We have some tips to help with data collection for these t...
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How do I Get a Receipt or Invoice After I Have Funded my Account?
Once you've added funds to your Connect account, you can download a receipt. 1) Click on your account balance from the top right corner. 2) Select the paper icon next to the transaction you need a...
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What is the Project Bounce Rate?
The bounce rate is a metric that assesses the percentage of participants who accept your study but do not complete it either because they dropped the project or returned it. Once a participant acce...